FAQ

No. Voxel Studio is a standalone product with its own Annual Pass. Exports also work in Unity projects that do not use Voxel Play - the .unitypackage ships a mesh, prefab and material you can instantiate anywhere. The only Voxel Play-specific asset is the VoxelDefinition, which is ignored by the rest of Unity.

If your Kronnect account owns any version of Voxel Play, you can claim a free 30-day trial of Voxel Studio from the access panel. After the trial expires, your account keeps every asset you saved but cannot create new ones until you purchase the Annual Pass.

The Annual Pass is per user. For teams we recommend buying one pass per seat; this also keeps each member's catalog separate.

Almost always the Pivot setting. Open the Custom Voxels workspace, select your model, and set Pivot to Bottom (sits on ground). Re-export. The imported VoxelDefinition is overwritten in place and the model sits flush. See Pivot and Placement in Voxel Play for details.

Only if you plan to light the model with an unlit or vertex-colour shader. Integrated AO bakes ambient occlusion into vertex colours and disables greedy meshing, producing a denser mesh. If you use Unity's URP/HDRP Lit shader or post-process SSAO, leave it off.

Under Assets/Voxel Studio/, split into Meshes/, Materials/, Prefabs/, Shaders/ and VoxelDefinitions/. GUIDs are stable across re-exports, so re-importing the same voxel overwrites the previous assets.

Pick OBJ when the target is not Unity (Blender, Maya, 3ds Max, Godot). Pick Unity Package for everything else - you get a ready-to-use prefab and VoxelDefinition.

256, 512, 1024 and 2048 px. The resolution you pick applies to both the preview cube and the downloaded texture set.

OpenGL (green channel up). Unity URP/HDRP Lit shaders accept this convention directly. If you target a shader that expects DirectX normals, invert the green channel in your material.

No. The rig template is fixed at creation time so animations stay compatible. Duplicate the character, pick a different rig on the copy and reattach the meshes.

The viewer works on mobile for browsing and downloading. The authoring editors (MicroVoxel, Custom Voxel, Character, Clip) require a keyboard and a precision pointer, so a desktop or laptop is strongly recommended for content creation.

Saved items (uploads, custom voxels, palettes, characters, clips) live on Kronnect servers under your account. Local edits (unsaved drafts, mixes, some favorites) live in your browser's localStorage. Clearing site data removes only the local parts.

Yes. Every item you own shows an X button on the card or in the side panel. Deletion is immediate and cannot be undone.

Email contact@kronnect.com or open a thread in the Kronnect Discord server. For bugs, please include your account email and a short reproduction.