Troubleshooting
intermediate troubleshootingCloud Shadows FX · Troubleshooting & FAQ
Troubleshooting
This page covers the most common issues and how to resolve them.
Shadows not visible
| Symptom | No cloud shadows appear in the Game view. |
|---|---|
| Cause | Missing Sun reference, profile not assigned, or (URP) depth texture disabled. |
| Solution |
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Shadows appearing on ceilings or undersides
| Symptom | Cloud shadows are projected on the underside of geometry (ceilings, overhangs). |
|---|---|
| Cause | The Top Down Only option is enabled, which skips the screen-space normal check. |
| Solution | Disable Top Down Only in the profile's Shadows section. This enables screen-space normal calculation to exclude upward-facing surfaces. |
Cloud layer looks flat or unrealistic
| Symptom | The visible cloud layer lacks depth. |
|---|---|
| Cause | Low Thickness or missing Bump Map texture. |
| Solution |
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Performance is lower than expected
| Symptom | Frame rate drops after enabling Cloud Shadows FX. |
|---|---|
| Cause | The screen-space normal pass (needed when Top Down Only is off) adds GPU cost. |
| Solution |
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Still stuck? Visit the Kronnect Support and our team will help you.
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